Updated 12th of May 2026
1. General
These terms govern the use of the service provided by Arctic Safe Travel AS (org. no. 935 493 757) (hereinafter the “Company”) to the user. Upon purchase, a binding agreement is entered into between the Company and the user. The user accepts the terms by purchasing the service.
In the event of conflict between the terms and other information on the website, the terms shall prevail.
The Company reserves the right to update the Terms of the service continuously as needed. Updated terms will be published on the website with an updated effective date and will take effect immediately, unless otherwise expressly stated.
2. Description of the service
The service comprises digital courses and training material related to travel, safety and conditions in Northern Norway, including, but not limited to, traffic conditions, weather conditions, natural conditions, local regulations and general safety recommendations.
The service is exclusively of a general and advisory nature. The content is based on available knowledge at the time of publication, and no guarantee is given that the information is complete, up to date or error-free at all times.
The service does not include:
Use of the Service is at your own risk, and the user is obliged to assess relevance and application in concrete situations. The user is solely responsible for obtaining up-to-date information about weather/nature/traffic conditions and for complying with applicable regulations.
3. Use of the service
To purchase the service, you must be 18 years old or have valid consent from a guardian where this is required under applicable law. If the purchaser will not use the Service themselves, the purchaser will only receive registration information that is to be forwarded to the user.
By making a purchase, the user undertakes to:
The user account is personal and may not be shared, transferred or made available to third parties, either free of charge or for payment.
The user is obliged to keep login information confidential and shall immediately notify the Company if there is suspicion of unauthorized use or a security breach.
The user is fully responsible for all activity that takes place via their account, including unauthorized use resulting from failure to secure login information.
The user is responsible for ensuring that the registered email address and other contact details are kept up to date at all times. Notices and information sent to the most recently provided email address are considered to have been received by the user.
4. License and intellectual property rights
When purchasing a course, the user is granted a limited, non-exclusive, non-transferable and time-limited right to use the relevant course content for personal, non-commercial use.
All rights to the content, including but not limited to:
belong to Arctic Safe Travel AS or its licensors, and are protected by this agreement as well as applicable copyright and intellectual property legislation.
It is strictly prohibited to:
For corporate customers or groups, one user access per participant is required, unless otherwise agreed in writing. Sharing one user account between several people is not permitted.
5. Access, duration and changes
Access to courses is granted after payment has been registered and is valid for 12 months from the date of purchase, unless otherwise specified at the time of purchase.
The Company reserves the right to:
at its sole discretion. Such changes may be made without prior notice if deemed necessary for technical, security or business reasons.
After the access period has expired, the user account and associated data may be deleted or anonymized without further notice, and in accordance with the applicable privacy policy and data protection legislation.
6. Price and payment
All prices are stated in Norwegian kroner (NOK) and include value added tax where this is required under applicable legislation.
Payment is made via the payment solutions offered on the Website at any given time. Once payment has been completed, the purchase is considered binding.
The Company reserves the right to:
Any fees charged by payment providers are borne by the user unless otherwise stated.
If the Company is unable to deliver the ordered digital service, the user will be notified without undue delay, and any amount paid will be refunded.
7. Right of withdrawal
The Right of Withdrawal Act applies to the purchase of digital services.
By completing the purchase, the User expressly consents to the delivery of the digital content starting immediately, and simultaneously acknowledges that the right of withdrawal lapses once delivery has begun, cf. the Right of Withdrawal Act section 22 letter n.
Delivery is considered to have started when:
To exercise the right of withdrawal, you must notify the Company in writing within 14 days of the purchase.
8. Complaints
In the event of defects in the digital service, the User may lodge a complaint in accordance with the Digital Services Act.
Complaints must be submitted within a reasonable time, and no later than one week after the defect was or should have been discovered.
The following are not considered defects:
In the event of an approved complaint, the Company will, at its own discretion:
9. Breach and suspension
The Company may, without notice, suspend, block or terminate access to the service in the event of:
The Company reserves the right to claim compensation for financial loss resulting from breach.
10. Liability and limitation of liability
Use of the service is at your own risk.
The Company provides no warranties, whether express or implied, regarding:
The Company is not liable for:
The user is solely responsible for ensuring that their device, software and internet connection meet the technical requirements communicated on the Website at any given time. The Company is not liable for lack of access or reduced functionality caused by the user’s equipment or network.
The total liability for damages is in any case limited to the amount the user has actually paid for the relevant service.
The terms are not intended to limit rights the User has under mandatory consumer legislation.
11. Force majeure
The Company is not liable for failure to fulfil obligations caused by circumstances beyond its control, including but not limited to:
Such circumstances entitle the Company to temporarily suspend its obligations without liability.
12. Governing law and disputes
The agreement is governed by Norwegian law.
Disputes shall be sought resolved amicably. If this is not successful, the matter may be brought before:
The legal venue is Tromsø District Court, unless otherwise follows from mandatory legislation.
13. Privacy (summary)
The Company processes personal data in accordance with applicable data protection legislation, including the Personal Data Act and the GDPR.
The full privacy policy is available on the Website.
14. Company information
Arctic Safe Travel AS
Org. no: 935 493 757
Åslivegen 46
9016 Tromsø
Email: support@arcticsafetravel.com